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Money Matters
What are the payment terms?
When you first enroll, we’ll ask you to pay a deposit. Each program on our website has a clearly stated deposit amount, as well as cancellation and transfer terms and information on when you’ll need to make the rest of your payments.
I noticed the cost of a program may vary in price depending on the date. Why is that?
Depending on the time of year, the cost of lodgings and other parts of your program may change. If it’s a busy tourist season, then hotels may cost more than in the off-season. Some dates may take place during a festival or include some special activities, which could also affect the price.
Are gratuities included in the cost of a program?
Yes. Gratuities are included in the cost of all Road Scholar programs. We provide tips to Group Leaders, drivers, and restaurant staff. While individuals may choose to offer an additional, discreet gratuity in exceptional circumstances, participants should not organize or encourage group tipping (e.g., “passing the hat”) under any circumstances.
Do I have to pay a deposit?
When you first enroll, we’ll ask you to pay a deposit. The deposit amounts vary, beginning at $100. Each program on our website has a clearly stated deposit amount, as well as cancellation and transfer terms and information on when you’ll need to pay your balance.
Can I pay by credit card?
Sure. However, we do encourage you to pay by check. In 2019, we spent more than $8 million on credit card fees. You can help us reduce this expense by paying by check or paperless check, available online or by giving us a call. Since we’re a not-for-profit organization, you can really help us by using these options.
ACH/eCheck: Our Preferred Payment Method
Protecting Your Investment
Do you have gift certificates?
Yes! Inspire your friends to embark on an educational adventure with a Road Scholar gift certificate! To purchase one, just give us a call at (800) 454-5768, Monday through Friday, 8 a.m. to 9 p.m. ET.
When do I pay the balance?
Depending on if you are enrolled in a U.S., International or Adventures Afloat program, there are different payment schedules. Each program on our website clearly states when you’ll need to pay your balance. In general, you’ll need to pay your final balance 8-10 weeks before your program departs.
What happens if Road Scholar cancels a program?
Very rarely, we may need to cancel your program prior to departure. If we do, we’ll notify you as far in advance as possible, and you’ll get a full refund on the cost of your Road Scholar program payment, or you can transfer your money to another program. If you incur penalties for canceling or changing transportation arrangements, we’ll help defray those costs by giving you a Road Scholar voucher, up to a maximum value of $300, which you can use toward the cost of your next Road Scholar program.
What if I want to cancel my enrollment, change the date of my program, or transfer to another one?
If you’d like to make any changes to your order, just give us a call. Depending on how close to the date of your original departure, you may have to pay a fee to help us cover the costs of arrangements already made on your behalf. Each program on our website clearly states the terms if you need to cancel or transfer from your program.
Avoiding online scams is crucial to protecting your personal information, financial assets, and overall online security. Here are some general guidelines to help you stay safe:
As a Road Scholar Participant You Should
know that we will never ask you to provide your credit or debit card information, bank account number, Social Security number, or account password via email or text. We will also never ask you to send money via PayPal or other online payment methods. All financial transactions with Road Scholar will be through our website or over the phone.
Notify us immediately if you receive a suspicious call, email or text from someone claiming to be from or representing Road Scholar, especially if they ask you for personal, financial or other sensitive information.
Notify us immediately if you see webpages or links to websites that look like Road Scholar’s (www.roadscholar.org), but aren't Road Scholar.
By staying vigilant, being cautious about sharing information online, and keeping your software up to date, you can reduce the risk of falling victim to online scams. For additional information on how you can keep safe when online, please visit: https://www.cisa.gov/news-events/news/4-things-you-can-do-keep-yourself-cyber-safe