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What are the payment terms?
When you first enroll, we’ll ask you to pay a deposit. Each program on our website has a clearly stated deposit amount, as well as cancellation and transfer terms and information on when you’ll need to make the rest of your payments.
I noticed the cost of a program may vary in price depending on the date. Why is that?
Depending on the time of year, the cost of lodgings and other parts of your program may change. If it’s a busy tourist season, then hotels may cost more than in the off-season. Some dates may take place during a festival or include some special activities, which could also affect the price.
Do I have to pay a deposit?
When you first enroll, we’ll ask you to pay a deposit. The deposit amounts vary, beginning at $100. Each program on our website has a clearly stated deposit amount, as well as cancellation and transfer terms and information on when you’ll need to pay your balance.
Can I pay by credit card?
Sure. However, we spend more than $4 million every year on credit card fees. You can help us reduce this expense by paying by check or paperless check, available online or by giving us a call. Since we’re a not-for-profit organization, you can really help us by using these options.
The optional Road Scholar Trip Protection Plan helps protect your investment if must cancel or interrupt your program for specified, covered reasons, such as illness or injury to you, your traveling companion or an immediate family member of you or your traveling companion. Plus, if you need to cancel your program for any reason not covered by insurance, you will receive a credit good for future travel with Road Scholar for the full amount of the program cancellation fee plus any non-refundable air penalty (up to $2,000). The plan also provides benefits if you are delayed getting to or returning home from your program and protects your investment should you have an emergency during your program that causes you to miss program days or return home earlier than expected. Your airfare, whether purchased through Road Scholar or independently, is covered at no additional cost— an exceptional benefit and value offered exclusively to Road Scholar participants.
You will receive information about this optional travel insurance plan when you enroll in a program. To learn more about this plan please visit: www.roadscholar.org/about/protection-plan.
The Road Scholar Assurance Plan is purchased on behalf of every participant and paid for by Road Scholar. The plan provides 24-hour assistance in the event of an emergency during your program and insurance for emergency medical evacuation. This plan includes insurance benefits underwritten by Arch Insurance Company and emergency assistance services provided by On Call International. To learn more about this plan please visit: www.roadscholar.org/about/assurance-plan.
Yes! Inspire your friends to embark on an educational adventure with a Road Scholar gift certificate! To purchase one, just give us a call at (800) 454-5768, Monday through Friday, 8 a.m. to 9 p.m. ET.
When do I pay the balance?
Depending on if you are enrolled in a U.S., International or Adventures Afloat program, there are different payment schedules. Each program on our website clearly states when you’ll need to pay your balance. In general, you’ll need to pay your final balance 8-10 weeks before your program departs.
Very rarely, we may need to cancel your program. If we do, we’ll notify you as far in advance as possible, and you’ll get a complete refund on the cost of your program or you can transfer your money to another program. If there are penalties for canceling or changing transportation arrangements, we’ll help defray those costs by giving you a Road Scholar voucher, which you can use toward the cost of your next Road Scholar program.
What if I want to cancel my enrollment, change the date of my program, or transfer to another one?
If you’d like to make any changes to your order, just give us a call. Depending on how close to the date of your original departure, you may have to pay a fee to help us cover the costs of arrangements already made on your behalf. Each program on our website clearly states the terms if you need to cancel or transfer from your program.