My program has been cancelled. What do I do about my plane tickets?
In light of the extraordinary circumstances, we have found that airlines have been waiving fees for their passengers, even if a policy is not posted on their website. With that in mind, we are asking that you contact them to have your penalties waived. If you cannot get the fee waived, you’ll need to send us a receipt from the airline, and then we’ll be happy to create a credit on your Road Scholar account for up to $300 for a future Road Scholar program.
What happens if I get sick on my program?
We want your upcoming learning adventure to be something to look forward to, not worry about. That’s why we include the Road Scholar Assurance Plan as part of your tuition fee. If you happen to get sick on your program, your group leader is trained to get you to medical care. Our emergency travel assistance provider, LiveTravel Assist, provides 24/7 assistance in the event of an emergency, and the plan provides insurance for emergency medical evacuation, if you need it.
What if I get quarantined while on my program or on my way home?
We pride ourselves on taking care of our participants, so in the unlikely event you or your group is subject to a quarantine, we will cover the cost of your housing and your return flight home.