Road Scholar’s Health & Safety Roadmap

Your well-being is our top priority — now more than ever. 

We are taking precautions to help protect the health and well-being of participants, while still providing an enriching and enjoyable experience. Here are some of the enhanced measures we are currently planning for your next Road Scholar learning adventure.

1.

Health screening

We’ll take everyone’s temperature at the start of the program. Anyone with an elevated temperature for a sustained period of time will be required to self-isolate immediately and seek medical attention. Anyone who is sick or possibly contagious will be required to return home, both for their health and the welfare of the group.

2.

Staff Training

Road Scholar Group Leaders are being trained in the latest health and safety protocols and will complete a certification from the World Health Organization.

3.

Face coverings

Face coverings are a simple and effective way to prevent the spread of coronavirus. Participants must therefore bring their own face coverings to the program. You will be expected to wear a face covering indoors and outside when proper social distancing can’t be maintained or when required by our Group Leader. Some establishments we visit may require face coverings.

4.

Enhanced cleaning

All motorcoaches and modes of transportation will be sanitized regularly, with all high-touch areas disinfected between each use. We’ll work closely with our restaurant and hotel partners to ensure they are following local sanitation guidelines and Road Scholar standards.

5.

Hand washing

Washing hands and frequent use of hand sanitizer can’t be stressed enough. We ask that you bring hand sanitizer with you, and we will have hand sanitizer available as you enter and exit vehicles.

6.

Social Distancing

We’ll practice social distancing as much as possible, while still maintaining that special Road Scholar camaraderie and group spirit.

7.

Room to spread out

Your group may be separated into smaller groups for activities and meals to meet social distancing guidelines. On motorcoaches, we’ll be sure there are empty seats, so there is room to spread out.

8.

Extra care at meal time

We’re putting extra thought into improving your dining experience. Apart from following the local health guidelines, you’ll enjoy private dining and small groups as much as possible, as well as individually plated meals instead of buffet or family-style meals.

9.

Listening devices

You’ll have your own personal listening device, which will enable you to listen to your instructor, while maintaining a safe social distance.

10.

24/7 emergency assistance

We have always included the Road Scholar Assurance Plan in the cost of your program, so you will have 24-hour assistance in the event of an emergency during your program and insurance for emergency medical evacuation.

What We'll Expect From You

We will do everything we can to care for you, but it is also up to you and your fellow participants to do your part in following all the necessary precautions. 

Our Group Leaders are responsible for ensuring the welfare of the entire group and will make decisions with the best interests of the group in mind. We appreciate everyone’s cooperation in following our Group Leaders’ guidance and instruction to make your program as enjoyable — and safe — as possible.

Frequently Asked Questions

Will Road Scholar provide hand sanitizer and face coverings?

You will need to bring several of your own face coverings. Hand sanitizer will be available for you to use when boarding and disembarking motorcoaches, but we ask you also bring your own supply.

Will Road Scholar require a negative COVID-19 test in order to participate in a program?

No, we will not require you to submit a negative COVID-19 test result or any proof of health before joining the program.

Are there any additional health requirements I should be aware of?

Specific locations and entities, such as states, countries or cruise lines, may have their own requirements. Because official rules and guidance can change at any time, it is up to the participant to be aware of the rules of the destination they are travelling to. As always, Road Scholar expects participants only to attend programs if they are healthy and feeling well.

What happens if I get sick on my program?

Anyone with a suspected case of COVID-19 will be required to be tested and provide evidence of a negative test in order to continue participation in their program. If a participant has a confirmed case of COVID-19, we will follow the guidance and requirements of the local governing board of health, which may include self-isolation or quarantine. If a program is cut short due to these requirements as a result of a confirmed case of COVID-19, all participants will receive a pro-rated credit towards a future Road Scholar program. Please note that we will assist in every way we can to ensure everyone receives the help and support they require; however, any expenses for testing, medical treatment, transportation or extended self-isolation would be covered by the individual and not Road Scholar.

What’s the best way to stay healthy while travelling?

Your health and safety are of the utmost importance to us. Click here to learn more about Road Scholar’s commitment to our participants’ well-being and the steps you can take to keep yourself healthy when traveling.

Please note that these measures are subject to change at any time and may be different in certain areas due to local restrictions, or altered as new information about the virus becomes available.

Updated on Sep 1, 2020.

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