How are you deciding which programs will run?
Thanks to the increased availability of vaccines and drop in case counts, we are beginning to see light at the end of the tunnel. Since your safety is our top priority, we’re being guided by the State Department, CDC and WHO; reviewing local restrictions in locations around the world; and seeking insight from our experts on the ground. We also review all of our program components, and if we cannot operate a program with the high educational integrity you expect from us, then we won’t. We are doing everything we can to operate programs, because we know how disappointing it is when your program is canceled.
I’m eager to attend my program, but what if things change in my destination closer to my departure date?
We realize there are many factors to consider when planning a trip right now and that situations around the world are changing almost every day. Our advice? Continue with your program as planned. Road Scholar is consistently monitoring current events and will notify you with ample time if we need to cancel or change aspects of your program.
I’m a little unsure about the future. How can I have the greatest flexibility?
These days, we understand participants may want more flexibility when planning for the future. We also know travel plans can change at the very last moment. That’s why our optional Road Scholar Trip Protection Plan also includes Cancel for Any Reason coverage, which allows you to cancel your program enrollment for any reason and receive a credit good for future travel with Road Scholar for the full amount of the cancellation fee. When you purchase the Road Scholar Trip Protection Plan, your program investment is protected should you need to cancel your enrollment, whether due to a scheduling conflict, apprehension about recent world events, a sick pet, or any reason not otherwise covered by insurance. Knowing that your program investment is protected gives you peace of mind, and the flexibility and comfort of choosing a time that’s right for you to travel.
What happens if I decide I don’t feel comfortable going on the program I am enrolled in?
Road Scholar has always had participant-friendly transfer and cancellation policies. Despite the current situation, we make it easy for our participants to transfer to a different program. Participants enrolled in a North America program can transfer to a different program up to 14 days prior to departure without penalty, and participants enrolled in an International program can transfer to a different program up to 66 days prior to departure without penalty. Some programs have different transfer or cancellation policies, so please refer to our website and catalogs, as well as your enrollment packet for all the details.