Will my program run? If not, what happens?
So far, we have suspended all Road Scholar programming through December 31st, 2020. We put a lot of thought and deliberation into making this decision, as we hate to disappoint our participants, but your health and safety are our highest priority. If we do suspend programming beyond September 30th, we will make the decision at least a month in advance and will notify impacted participants as soon as possible.
I am enrolled in a program that takes place at a special event after December 31st. If that event has been cancelled or postponed by the festival or special event organizer, will Road Scholar cancel the program?
Yes, if the special event is the focal point of the program, we will cancel the program. If this happens we will notify you as soon as we confirm with the festival organizer.
I’m enrolled as a solo traveler expecting to be assigned a roommate. How will that work?
Roommate matching has always been a great way for solo travelers to meet new friends. However, out of an abundance of caution and concern for participant safety, we will not match participants together on upcoming programs until it is safer to do so. If you are enrolled as a solo traveler, we will contact you with your options as we get closer to your departure.
My program is later this year, but I am concerned about travelling. What should I do?
We realize that there are many factors to consider when planning a trip right now and that situations around the world are changing almost every day. Our advice? Continue with your program as planned. Road Scholar is consistently monitoring current events and will notify you with ample time if we need to cancel your program.
What are my options if I choose to cancel my trip that departs January 1 or later?
Road Scholar has always had participant-friendly transfer and cancellation policies. Despite the current situation, Road Scholar makes it easy for our participants to transfer to a different program. Participants enrolled in a North America program can transfer to a different program up to 14 days prior to departure without penalty, and participants enrolled in an International program can transfer to a different program up to 30 days prior to departure without penalty. Some programs have different transfer or cancellation policies, so please refer to our website and catalogs, as well as your enrollment packet for the fee information pertaining to your program or give us a call at (800) 454-5768.
If you choose to cancel your enrollment and have purchased Road Scholar’s Trip Protection Plan, under the “Cancel For Any Reason” Coverage benefit you will receive a credit for the Road Scholar cancellation fees you incur to use toward another learning adventure.
I am concerned about my health when traveling.
The health and safety of our participants is of utmost importance to Road Scholar. For more than 45 years, more than 6 million adults have experienced Road Scholar learning adventures around the world safely and comfortably.
Learn more about Road Scholar’s commitment to our participants’ well-being.