I loved the trip as did my step-daughter who substituted for my husband at the last minute. Thank you for making that transition smooth. Harvey Pascoe is impeccable in every way. He was fantastic at solving so many large and small logistical issues. This included arranging for airport pickup of my step-daughter when her airline delivered her a day late, finding us an economical laundry (hotel prices were outrageous), and making sure I had electrical hoop up for my CPAP. And to say nothing of his matching shirts and pocket handkerchief. He was clearly the best dressed among us!! And his sweet and generous heart. He is a winner. Nickolas Keyworth and Nigel Howells were exquisitely knowledgeable and presented information in an entertaining way. I know that it is rare to have two such directors at one time on a trip, but it resulted in a fantastic breadth of knowledge and contacts used to inform our understanding of the countries we visited. Nickolas could pronounce the unpronounceable Welsh, knew the architecture and geology of the areas, informed us of the canal system and showed us how the locks worked, was a student of history that can tell the tale in an interesting and memorable way. I am sure we will all remember the War of the Roses! Nigel introduced us to Oxford, and explained this institution which is foreign to Americans in how it works. And since he works there, was able to show us what no other guide would have been able to show us. He explained many, many things along the way, as we were transiting from place to place. He also introduced us to some very special musical events and backstage opportunities. I travel not just to see famous "stuff" but to have unique local experiences and to get to know the people of the country. The downside of tours is that you are traveling in an American bubble. Nigel, Nickolas and Harvey were all forthcoming in sharing their views and understanding of the English culture. And I loved playing skittels.