You’ve hit a bump in the road.

Chrome

• Open a new Chrome tab or window.
• At the top right, click the menu button (3 dots).
• Click “More Tools” and then “Clear Browsing Data.”
• At the top, choose a time range. Select “All time.”
• Check the boxes next to "Cookies and Other Site Data" and "Cached Images and Files.”
• Click “Clear Data.”

Firefox

• Open a new Firefox tab or window.
• At the top right, select the menu button (3 lines).
• Click “Options,” then “Privacy & Security Panel.”
• In the “Cookies and Site Data” section, click “Clear Data.”
• Uncheck the box in front of “Cookies and Site Data.”
• Make sure the boxes next to “Cached Web Content” and “Cookies and Site Data” are check marked, and click the “Clear” button.

Edge

• Open a new Edge tab or window.
• At the top right, click the menu button (3 dots).
• Select the "Settings" menu item.
• Find the "Clear Browsing Data" section.
• Choose “What to Clear from Edge.”
• Make sure that the boxes are checked next to “Cookies and Saved Website Data” and “Cached Data and Files.”
• Click the "Clear" button.

Safari

• Open a new Safari tab or window.
• In the menu bar (at the top left of your screen), click “History.”
• At the bottom of the menu, choose “Clear History.”
• Use the drop-down menu to pick what timeframe you want to clear history and cookies from Safari.
• One last time, click “Clear History.” Along with clearing your Safari history, this also clears your cookies and cache.