Cancellation Fee Credit

Protecting Your Program Payment

Frequently Asked Questions About Cancellation Fee Credits
Cancellation Fee Credit Terms

The following terms can also be found in the plan’s description of coverage you received after purchasing the plan (www.archinsurancesolutions.com/coverage/RoadScholar/Optional) and on the Road Scholar’s Protection Plan FAQs page.

 

Cancellation Fee Credit Terms

In the event you choose to cancel your trip for a non-insured reason at any time up to and including the day your Road Scholar program begins, and you have purchased the Road Scholar Trip Protection Plan and are eligible for the Cancellation Fee Credit benefit credit, you will receive a Road Scholar credit equal to 100% of the pre-paid non-refundable Road Scholar cancellation fees imposed for your use toward a future Road Scholar program.

  1. The Road Scholar Cancellation Fee Credit benefit provides a credit good for future travel with Road Scholar equal to 100% of the pre-paid, non-refundable Road Scholar program cancellation fees if the reason for canceling your enrollment is not covered by insurance.
  2. To be eligible for the Cancellation Fee Credit benefit, participants must purchase the plan on or prior to the program’s Final Payment Date. After the Final Payment Date has passed, while participants may still purchase the Road Scholar Trip Protection Plan, they will not be eligible for the Cancellation Fee Credit benefit; participants will only be eligible for the plan’s insured benefits (e.g., cancellation for covered reasons such as injury, sickness, death of the insured and immediate family members and traveling companions). If enrolling after the Final Payment Date participants will have up to 5 days from date of enrollment in which to buy the plan and obtain the Cancellation Fee Credit benefit.
  3. If canceling for a reason not covered by insurance, to qualify for the Cancellation Fee Credit benefit, participants must call Road Scholar Participant Services to cancel their enrollment on or prior to the day their program begins. Business hours are M-F, 9 a.m. - 5 p.m. ET. To cancel, call toll free at (877) 426-8056.
  4. The entire value of a credit must be used for program(s) that start within 15 months of the date of the issue of the credit, but no later than 18 months after the date the program was cancelled. No refunds will be given for any credits that remain unused after this time. 
  5. Cancellation Fee Credits can be applied toward:
    • Road Scholar program deposits.
    • Road Scholar program price.
    • International airfare arranged by Road Scholar for our international programs, with the exception of special or restricted fares.
    • Road Scholar cancellation/transfer fees
  6. Credits are non-transferable and non-refundable, and cannot be extended, renewed or redeemed for cash.
  7. Certain restrictions on the use of credits may apply.