Zoom Help


In order to prepare for your Road Scholar lecture, we have prepared some helpful links to get you started.

Here’s what you’ll need …

• Computer (laptop or desktop), tablet or phone

• High-speed internet

• Stable internet connection

• Speakers or headphones

Quick Links to Zoom Help Pages

Zoom Webinar Best Practices & Troubleshooting

Our online lectures use Zoom Webinar technology which allows all viewers to see and hear the presenter but not see or hear the other attendees. When you first join one of our lectures, you’ll enter the waiting room.

When the lecture is just about to begin, you will see the presenter and their screen.

We invite all attendees to submit questions at any time during the lecture by using the Q&A button at the bottom of your screen. Our Road Scholar moderator and the lecturer will review all of the questions and answer them at the end of the lecture. Unfortunately, the lecturer may not have time to answer all of the questions.


The Q&A icon will appear at the bottom of the Zoom application


The Q&A icon will appear at the top of the Zoom application. 

Tip: Can't see the Tool panel? Tap anywhere in the window and the panel will appear.


  • What to do if you can hear but not see the presentation.
    It is likely that your internet connection is unstable. We recommend leaving the webinar and then clicking the link from your email to rejoin. This will usually resolve the issue.


  • What to do if you get disconnected in the middle of a webinar.
    You can click the link from your email to rejoin the webinar at any time.