Cancel & Transfer Schedule

Should you transfer or cancel, apart from the fees described below, you will also be responsible for any penalties we would incur for non-refundable transportation arrangements made on your behalf.

To give you peace of mind and to help you plan for the future, when you make a new enrollment before Decmber 31, 2020 in most Road Scholar learning adventures in 2021, you can cancel and get a full refund up until 90 days before your program begins. Please note this policy only applies to Road Scholar programs that have standard deposits of $100 for North America programs and $250 for International programs. For Adventures Afloat and “specialty” programs with higher deposit amounts, the typical cancellation and transfer policies apply.

Enroll Risk-Free Until December 31, 2020

To give you peace of mind and to help you plan for the future, when you make a new enrollment before December 31, 2020 in most Road Scholar learning adventures in 2021, you can cancel and get a full refund up until 90 days before your program begins. Please note this policy only applies to Road Scholar programs that have standard deposits of $100 for North America programs and $250 for International programs. For Adventures Afloat and “specialty” programs with higher deposit amounts, the typical cancellation and transfer policies apply.

If Road Scholar Cancels a Program

Road Scholar reserves the right to cancel programs either prior to departure or while in progress and to take action as needed on an individual or group basis when, in Road Scholar’s sole opinion, the health, safety or well-being of participants requires such action. Additionally, due to low enrollment or other unforeseen circumstances, Road Scholar must occasionally cancel or revise the dates of a program. When that occurs we will notify you as far in advance as possible and will assist you in transferring into another program or refunding your full program payment. If you have made transportation arrangements, such as an airline ticket purchase, Road Scholar will give you a voucher to help cover the cost of transferring your travel arrangements for use on a replacement program. The maximum value of the voucher will be $250 and documentation of your paid fees is required before issuance of the voucher.

Program Pricing

As a not-for-profit organization, we are dedicated to providing exceptional educational opportunities at a remarkable value. We do everything in our power to ensure that the published program price is the price you pay. On occasion, costs we can’t anticipate and that are beyond our control arise and may be passed along to you. If this occurs, we will let you know as soon as possible.

About Program Details and Itineraries. We do all we can to finalize all aspects of our programs — including itineraries — well in advance, but logistics occasionally must be altered. Our website reflects the most recent information, and we are committed to providing you with final program details no later than three weeks before the start of programs within the U.S. If you have questions about your program, please contact us and we will be happy to assist you.

Terms & Conditions

Responsibility. These Terms govern the relationship between you and Elderhostel, Inc., d/b/a Road Scholar. By enrolling in a program with us, you agree to be bound by these Terms; please be sure to read them carefully and make sure you understand them.

Road Scholar’s responsibility is limited. Road Scholar organizes, promotes, and sells educational programs consisting of certain travel services, including land, air, and water transportation, excursions, and cruise/barge/hotel accommodations that Road Scholar purchases or reserves from various suppliers (collectively, “Suppliers”). Road Scholar neither owns nor operates any of these Suppliers; they are independent contractors and are not Road Scholar’s agents. Therefore, Road Scholar is not responsible for any negligent or willful act or failure to act of any Supplier or any other third party. You agree that you will look to such Suppliers, and not to Road Scholar or its agents, for any accident, injury, property damage, or personal loss you may suffer.

Without limitation, Road Scholar is not responsible for any injury, loss, or damage to person or property, death, delay, or inconvenience in connection with the provision of, or failure to provide, any goods or services occasioned by or resulting from — but not limited to — acts of God or force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, mechanical or other failure of airplanes or other means of transportation, or the failure of any transportation mechanism to arrive or depart on time, or for any other cause beyond the direct control of Road Scholar.

Safety & Risks. Certain risks — from natural disasters to accidents, outbreaks of illness, insect-borne and other infectious diseases, terrorism and other unforeseen events — are inherent in travel. While such occurrences are beyond our control, we make substantial efforts to be prepared for such possibilities. We are guided by advice from the U.S. Department of State, as well as on-site personnel. Our publications and program materials include information about special demands and conditions to guide participants in program selection. By enrolling in a program you agree to assume responsibility for your own safety and welfare and acknowledge that Road Scholar cannot guarantee your safety at any time.

Medical and Physical needs: Road Scholar is committed to providing reasonable accommodations to enable individuals with disabilities to participate in our programs. If you have any impairments or medical needs requiring accommodation, we ask that you communicate your needs to Road Scholar’s Participant Services team at the time of enrollment. Our Participant Services team will work with you to accommodate your needs and will provide you specific information on such matters as the suitability and functionality of requested modifications, the physical demands of the program and the availability of dietary options.

Admission & Participation Policy: The granting or denial of admission to a program is within the sole discretion of Road Scholar. Road Scholar may revoke admission or limit or terminate participation at any time if, in the opinion of Road Scholar, a participant’s condition, behavior or actions are problematic, inappropriate or disruptive. Road Scholar reserves the right to take action as needed on an individual or group basis when, in Road Scholar’s sole opinion, the health, safety or well-being of participants requires such action.

Photography: Road Scholar reserves the right to take photographs or videos during the operation of any program or part thereof and to use them, whether taken by a representative of Road Scholar or by other participants, for promotional purposes. By enrolling in a Road Scholar program, participants agree to allow their images to be used in such photography; participants who prefer that their images not be used are asked to identify themselves to program staff and the photographer at the commencement of their program.